Celestial Operations Assistances

Industry: Scrum and Project Management

Initial problem:

As Project progresses, The Financial Planning & Analysis division has become increasingly reliant on DCPM’s management support. The scheduled conclusion of DCPM’s engagement in introduces risks of knowledge loss and operational setbacks.

Tech Stack:

Informatica
cloud-based planning platform

Pain Points

Support for Production model

Development of design model

Service Ticket Management

Model Performance

Model Stability

Solution Implementation

Structured Knowledge Transfer

Conduct multiple sessions

Continuous Improvement

Reviewed and documented existing process and solutions to mitigate loss

Enhanced Documentation Review

Providing real-time support to the finance team during dual runs, ensuring prompt resolution of any issues.

Issue Resolution

Implementing multiple fixes for existing models to maintain robust performance by identifying & mitigating bottlenecks, optimizing data flow

Client Satisfaction

Business Impact